At Najmul Trends, we aim to make your shopping experience simple and reliable. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.

1. Order Processing

Orders are generally processed within [1–3 business days] after successful order confirmation and payment.

Orders placed on weekends or public holidays will be processed on the next working day.

During sales, festive periods, or high-demand launches, processing may take slightly longer. If there is a significant delay, we will try to keep you informed.

2. Shipping & Delivery

Once your order has been dispatched, it will be handed over to our designated courier or logistics partner.

Estimated delivery time is generally [3–7 business days] after dispatch, depending on your location.

Delivery timelines are estimates and are not guaranteed. Remote locations, courier delays, weather conditions, public holidays, or other unforeseen circumstances may affect delivery times.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, Najmul Trends may offer free shipping or promotional shipping offers. Any applicable conditions will be mentioned during the promotion or at checkout.

4. Order Tracking

Once your order has been dispatched, we may provide tracking information through email, SMS, WhatsApp, or other available communication channels.

You can use the tracking details provided by the courier to follow your shipment.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including the correct PIN code and contact number.

Najmul Trends will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

If an order needs to be re-shipped because of an incorrect address or failed delivery caused by the customer, additional shipping charges may apply.

6. Delayed or Failed Delivery

While we work with reliable delivery partners, certain circumstances may cause delays, including:

• Weather or natural events

• Public holidays

• Courier or transportation disruptions

• Incorrect or incomplete address details

• Remote delivery locations

• Unforeseen operational circumstances

If your order is significantly delayed, please contact our customer support team with your order number so we can assist you.

7. Damaged Packages

If your package appears visibly damaged at the time of delivery, please take photographs or videos of the package before opening it, where possible.

If the product inside is damaged, defective, or incorrect, please contact us within the timeframe specified in our Return, Refund & Cancellation Policy.

8. Multiple Products in One Order

If your order contains multiple products, we may ship them together or separately depending on product availability, packaging requirements, or operational considerations.

You may receive separate tracking information for different shipments.

9. International Shipping

If Najmul Trends offers international shipping, delivery timelines, shipping charges, customs duties, import taxes, and other applicable charges will depend on the destination country and will be communicated where applicable.

Unless specifically stated otherwise, any customs duties, import taxes, or charges imposed by the destination country may be the responsibility of the customer.

10. Contact Us

For questions regarding your shipment or delivery, please contact us.